How can you make a medical negligence claim?


At we recognise that clients may be apprehensive about pursuing a medical negligence claim. Rest assured that as Medical Injury specialists, we listen, investigate and provide compassionate expert advice from start to settlement. When things don’t go right with your medical treatment, we get you the answers you deserve and the compensation you need to get your life back on track. Below we summarise the key stages of our claims process.

1. Make an enquiry

If you’re ready to get your life back on track following a medical injury, reach out to us to start your free claim enquiry to see if we can help you. You can contact us through our website, by giving us a call, sending us an email or by taking our 10-second test. Once we receive your enquiry our friendly team will be in touch to ensure that we have all the necessary information to assess the viability of your claim.

3. Obtaining your medical records

Following the initial appointment, we will gather your relevant medical records. Our Medical Injury specialists will then review your medical records in conjunction with our in-house doctor to determine whether your case should proceed to the next stage.

5. Letter of Claim / Letter of Response

If the independent medical expert(s) supports your case, we will proceed to draft a Letter of Claim. The Letter of Claim will be sent to the Defendant (the individual / body responsible for the negligence) and will include details of the circumstances surrounding your claim, the allegations of negligence and harm caused. The

Defendant will have 4 months to provide a Letter of Response. The Letter of Response will confirm whether your claim is admitted or denied.

If your claim is admitted our Medical Injury specialists will negotiate settlement of your claim. Depending on the nature / severity of your case, further evidence may be required. Our specialists are committed to ensuring that we secure the maximum amount of compensation that you are entitled to.

If your claim is denied we will discuss your claim with the independent expert(s) once again. If they continue to support your claim it may still be possible to achieve a resolution without involving the Court. Ultimately if the matter cannot be resolved through further correspondence, the Court will need to become involved.

7. How much is my claim worth?

The value of your claim depends on the nature and extent of your injuries. If you are successful in your claim, you will be compensated for your pain, suffering and loss of amenity. In addition, where applicable, you will be compensated for out-of-pocket expenses such as the cost of medical treatment, loss of earnings and the costs associated with care. In more complex cases we will need to obtain independent expert evidence to enable us to assess the full value of your claim.

2. Case acceptance

Once we have all the necessary information, your claim will be reviewed by one of our Medical Injury specialists and our in-house Doctor. If we believe you have a viable claim, we will arrange an appointment with you to advise on the next steps. We offer both face to face and virtual / telephone appointments; whichever you prefer. Face to face appointments can be either in one of our offices or at your home address.

During your first appointment, we will discuss the various funding options available to you, including no win, no fee, Legal Aid and third-party funding through relevant insurance providers.

4. Medical evidence – instructing independent experts

If further evidence is needed, we will instruct an independent medical expert to tell us precisely what happened to you and what harm this has caused. Our medical experts can also provide invaluable guidance on your future treatment needs.

6. Court proceedings

Most medical negligence cases are resolved without us having to involve the Court. If we do need to involve the Court that does not necessarily mean your case will go to Trial! Very few medical negligence cases ever go to Trial. Most cases are resolved before it gets to that stage. If it does become necessary for the Court to become involved, our team of Medical Injury specialists will guide you through the process.

8. Legal support is owned and operated by Bridge McFarland LLP. Bridge McFarland LLP are a nationally recognised law firm with a strong reputation for advising individuals, families and business, professional services, and agricultural and rural organisations on every aspect of the law across many legal disciplines, wherever the need arises. All lawyers are specialists in their specific areas of law and have the expertise to provide you with a quality service tailored to meet your needs, whatever your objectives. Throughout the duration of your medical negligence claim our Medical Injury specialists will work closely with other lawyers should you require expert advice and guidance on other legal services (connected or unconnected to your claim). As part of your claim, you may need advice in relation to a Personal Injury trust, drafting or updating a will or putting in place a Lasting Power of Attorney. You may also require a Professional Deputy to manage your compensation. Whatever your needs – there is likely to be someone who can help

9. Ready to start your claim?

Contact us today and make your voice heard.

Start your claim today

Fill out this contact form or call us today for FREE advice at 0800 987 8800.

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